Refund and Return Policy

Thank you for shopping withelectratrends.com We strive to ensure your satisfaction with every purchase. Please review our refund and return policy below:

7-Day Return Policy:

We offer a hassle-free 7-day return policy, starting from the date of delivery. If you are not completely satisfied with your purchase, you may return it within this period for a refund or exchange.

Eligibility Criteria for Returns:

  • Unused and Unaltered Items: Returned items must be unused, and in their original packaging.
  • Product Image/Video: The Buyer must share images or video of the defected product. Hence it will help us to decide a better chance to help the buyer. Without the image/video the products will not be considered for return.

How to Initiate a Return:

To initiate a return, please follow these steps:

  • Please contact our customer service team within 7 days of receiving your order to request a return authorization. Pack the item securely in its original packaging, including any accessories or documentation. We will arrange for the return of the product. Once we receive the returned item and verify its eligibility, we will process your refund or exchange within 7 business days.

Refunds:

Refunds will be issued to the original method of payment used for the purchase. The amount to reflect in your bank account will take 7-14 days.

Exchanges:

If you would like to exchange an item for a different size, color, or style, please indicate your preference when requesting a return authorization. Exchanges are subject to product availability.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately for assistance. We will provide instructions for returning the item and arrange for a replacement or refund as applicable.

Contact Us:

If you have any questions or concerns about our refund and return policy, please don’t hesitate to contact our customer service team.

 Customer Service: Phone: +91 9953134949 Email: support@electratrends.com Ticket: https://electratrends.com/contact-us/

Policy Updates:

We reserve the right to modify or update our refund and return policy at any time. Please check this page periodically for any changes.

Thank you for choosing electratrends.com We appreciate your business!